Privacy Policy

Last Updated Thursday, August 28th, 2025

This privacy notice is provided in a layered format

So you can click through to the specific areas set out below

Introduction

We respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and share your information when you use our website, join The One Network, access the OLGA platform, or attend our events.

For the purposes of UK data protection law, The One Network Online Limited (“The One Network”, “we”, “us”, “our”) is the data controller.

You can contact us at info@theonenetwork.org.uk with any questions.

Quick Summary

  • We collect your personal and business information to provide OLGA networking matches, event invitations, and community services.
  • Your profile and business details may be shared with other members for genuine networking purposes.
  • We will never sell your data.
  • You can request a copy, correction, or deletion of your data at any time.
  • Our use of cookies is explained in our separate Cookie Policy.

Data We Collect

We may collect the following categories of personal data:

  • Identity Data: first name, last name.
  • Contact Data: address, email, phone.
  • Business Information: company details, directory listing, website, social media links.
  • Profile Data: usernames, passwords, preferences.
  • Transaction Data: subscription and payment history (processed securely by third-party providers).
  • Technical Data: login data, browser type, IP address.
  • Usage Data: how you use OLGA, our website, and services.
  • Marketing Data: your communication preferences.

We do not collect special category data (e.g. health, religion, political views).

How We Collect Data

  • Directly from you (e.g. when you register, attend events, or update your profile).
  • Automatically through your use of our website or OLGA (cookies, analytics).
  • From third-party services (e.g. secure payment providers).

How We Use Data

We use your data to:

  • Provide OLGA matches and networking introductions.
  • Share your business contact information with other members for networking, referrals, and collaboration.
  • Manage your membership, subscriptions, and payments.
  • Invite you to online and in-person events.
  • Send you relevant updates, offers, and newsletters (if opted in).
  • Improve our services and protect our community.

Our lawful bases for processing include performance of contract, legitimate interest, compliance with legal obligations, and consent (for marketing).

Sharing Data

We may share your data with:

  • Other OLGA members, for the sole purpose of networking.
  • Event organisers and facilitators (where relevant).
  • Our trusted service providers (IT, payment processing, email, analytics).
  • Professional advisers and regulators, where required by law.

We require all third parties to respect your data and use it only for agreed purposes.

International Transfers

Some providers may be based outside the UK. We ensure appropriate safeguards are in place (such as adequacy regulations, UK-approved transfer mechanisms, or the UK Data Privacy Framework).

Data Security

We take appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, or disclosure.

Data Retention

We keep your data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Basic records may be retained for up to six years for tax purposes.

Your Rights

Under UK data protection law, you have the right to:

  • Access a copy of your data.
  • Correct inaccurate data.
  • Request erasure of your data.
  • Withdraw consent at any time (for marketing).
  • Object to processing where we rely on legitimate interests.
  • Request restriction of processing or transfer of your data.

To exercise these rights, email info@theonenetwork.org.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Changes to this Policy

We may update this policy from time to time. The latest version will always be available at https://theonenetwork.org.uk//privacy-policy.